Preparing for Your First Online Counselling Session

A Comprehensive Guide

Prepare for your first online counselling session with this comprehensive guide. Learn tips on setting up your space, what to expect, and how to make the most of your therapy in Australia.

Starting online counselling can be an exciting yet daunting experience. Whether you're new to therapy or transitioning from in-person sessions, preparing for your first online counselling session is essential to ensure you get the most out of it. This comprehensive guide will walk you through everything you need to know, from setting up your space to understanding what to expect.

What is Online Counselling?

Online counselling, also known as telehealth therapy, is a form of mental health service delivered through digital platforms such as video calls, phone calls, or chat-based communication. It offers the same professional support as traditional face-to-face therapy but with the added benefits of flexibility and accessibility, especially crucial for clients in Australia where distances can be vast.

Benefits of Online Counselling

Flexibility and Convenience

Online counselling allows you to schedule sessions at times that fit your busy life. No need to commute; simply log in from the comfort of your home or any private location. This flexibility is particularly beneficial for those with hectic schedules, caring for children, or mobility issues.


Regardless of where you live in Australia, online counselling makes mental health support accessible. Whether you're in a remote area or a bustling city, all you need is an internet connection to connect with a qualified therapist.

Privacy and Comfort

For many, the idea of discussing personal issues in a therapist's office can be intimidating. Online counselling provides a private and secure environment where you can feel more at ease, potentially leading to more open and effective sessions.

For information on the benefits of online counselling read more here.

How to Prepare for Your First Online Counselling Session

1. Choose the Right Space

Select a quiet, comfortable, and private space where you won't be interrupted. This could be a room with a door that you can close or a quiet corner of your home. Ensure the area is free from distractions and has good lighting.

2. Check Your Technology

Ensure you have a stable internet connection to avoid any disruptions during your session. Test your video and audio settings beforehand to make sure everything works properly. Using headphones can help improve sound quality and privacy.

3. Gather Necessary Materials

Have a notebook and pen handy to jot down any important points or homework assignments your therapist might give you. Also, keep a glass of water nearby, and any other comfort items you might need, such as tissues or a weighted blanket.

4. Set an Agenda

Think about what you want to discuss in your first session. Having a few topics or issues in mind can help you make the most of your time with the therapist. Write down any questions or concerns you might have about the process.

5. Be Open and Honest

The success of online counselling largely depends on your willingness to be open and honest with your therapist. Remember, the therapist is there to help you, not judge you. Sharing your thoughts and feelings candidly will lead to more productive sessions.

What to Expect During Your First Online Counselling Session

During your first session, the therapist will likely ask you to provide some background information about yourself and your current situation. This helps them understand your needs and how best to support you. You might discuss your therapy goals, any previous counselling experiences, and what you hope to achieve through online therapy.

The therapist will also explain how the online sessions will work, discuss confidentiality, and answer any questions you might have. It's an opportunity for you to get comfortable with the process and start building a rapport with your therapist.

Preparing for your first online counselling session can help you feel more comfortable and ensure you get the most out of your therapy. By choosing the right space, checking your technology, and setting an agenda, you set yourself up for a successful session. Remember, online counselling offers a flexible, accessible, and private way to receive mental health support, making it a great option for many.

Ready to start your online counselling journey? Book your session today and take the first step towards better mental health.

Crystal Hardstaff, The Gentle Counsellor, provides a safe haven for healing and understanding. With expertise in Trauma, Attachment Theory, Perinatal Mental Health, and Parenting Support, Crystal offers individual and couple counselling sessions, guiding you through a journey of healing and growth.

Book Counselling with Crystal

Welcome to a Safe Haven of Healing and Understanding

Are you seeking a safe space where your feelings and experiences are not only heard but deeply understood? I'm here to guide you through your journey of healing and growth. With my specialisations in Trauma, Attachment Theory, Perinatal Mental Health, and Parenting Support, I offer individual and couple counselling sessions that address your unique needs.

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