Counselling Services with Crystal Hardstaff, The Gentle Counsellor

Crystal provides individual and couple counselling. She specialises in Trauma, Attachment Theory, Perinatal Mental Health and Parenting Support.

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Phone (07) 5618 8887

A safe space to be seen and heard

You can be supported in processing your trauma in a safe space to be seen and heard. Maybe you'd like to feel calmer and less triggered in your parenting, not worry so much about what others think of you, find more balance in meeting your own needs, figure out better communication skills, or just need someone to talk with who 'gets it'.

maternal mental health

Motherhood, Parenting, Pregnancy, Postpartum, Miscarriage, and Birth Trauma.

More info.

anxiety depression

Anxiety, Depression, Anger, Childhood Trauma, and Attachment Style.

More info.

family child couples

Relationship, Couple, and Youth Counselling.

More info.



Telehealth Available Worldwide (except USA residents)


At-Home Visits by request Gold Coast, QLD Australia

Book an appointment

*Out of hours appointments are available on request. Please email

Please note full payment is required at the time of booking. If you need assistance with your booking please contact me.

During Step 2 of the booking process, you can view the calendar in your local time zone by selecting this in the top right corner.


I work with a variety of issues including anxiety, depression, relationship issues, parenting, child and adolescent issues, postpartum support, trauma, and abuse.
All sessions are 50 minutes. My fees are $160 for individuals and $200 for couples. In Australia at this stage, only Psychologists can offer medicare rebates through the mental health care plan (approx. $100 out-of-pocket cost). I do however offer Sliding Scale consideration through this form Sliding scale fees are fees for services that are adjusted depending on an individual's income.
I am located on the Gold Coast, QLD, Australia. I offer At-Home visits to local residents and I will travel to your home for our session. There may be a travel expense for this in addition to the counselling service fee. All appointments are set to online sessions for Telehealth which is done through either Halaxy Telehealth or Zoom. If you are not local to me and would like to organise an At-Home visit this can be arranged to include travel and accommodation requirements. Please email me to discuss the At-Home visit option.
Yes, I offer video online sessions. All appointments are set to online sessions for Telehealth which is done through either Halaxy Telehealth or Zoom.
I support clients holistically by incorporating numerous approaches. Primarily I work within Compassion based therapies and Attachment Theory. I believe in being neurodivergent affirming and trauma-informed. The counselling experience is unique to each client. I prefer to work outside of the medical mental health model.
I am a registered Counsellor with the Australian Counselling Association (ACA). I have a clinical supervisor and undertake supervision and professional development regularly to meet my registration requirements. I have over 10 years of experience working within an Attachment Theory framework. Additionally, I teach professionals my Gentle Motherhood™ Framework. I specialise in supporting mothers through their postpartum transition, inner healing and parenting challenges. I have a background in Child Development, Education and Psychology through my Bachelor in Child & Family Studies and Primary Education, Master of Education Counselling, and Graduate Diploma of Psychology. I am also a registered Circle of Security Parenting facilitator.
My insurance is limited to certain residences and does not offer this to residents of the USA. An alternative option for USA residents is a Coaching session. Please email me to discuss your options.