Phone (07) 5618 8887

Counselling Services with Crystal Hardstaff, The Gentle Counsellor

Crystal provides individual and couple counselling. She specialises in Trauma, Attachment Theory, Perinatal Mental Health and Parenting Support.

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A safe space to be seen and heard

You can be supported in processing your trauma in a safe space to be seen and heard. Maybe you'd like to feel calmer and less triggered in your parenting, not worry so much about what others think of you, find more balance in meeting your own needs, figure out better communication skills, or just need someone to talk with who 'gets it'.

maternal mental health

Motherhood, Parenting, Pregnancy, Postpartum, Miscarriage, and Birth Trauma.

More info.

anxiety depression

Anxiety, Depression, Anger, Childhood Trauma, and Attachment Style.

More info.

family child couples

Family, Relationship, Couple, and Youth Counselling.

More info.



Halaxy Telehealth


Oxenford, Gold Coast

QLD Australia

Book an appointment

*Out of hours appointments are available on request. Please email

Please note full payment is required at the time of booking. If you need assistance with your booking please contact me.

During Step 2 of the booking process, you can view the calendar in your local time zone by selecting this in the top right corner.


I work with a variety of issues including anxiety, depression, relationship issues, parenting, child and adolescent issues, postpartum support, trauma, and abuse.
All sessions are 50 minutes. My fees are $160 for individuals and $200 for couples. Unfortunately in Australia at this stage, only Psychologists can offer medicare rebates through the mental health care plan. I do not offer any no-fee or bulk billing as I work in Private Practice, you may be able to find this type of service elsewhere in your local area. I understand not everyone is able to afford full fees, you may submit an application for Sliding Scale consideration through this form
My in-person sessions are held at my office in Oxenford (Gold Coast, QLD Australia). For privacy reasons, the street address is provided in the pre-appointment reminder email.
Yes. I offer video online sessions through Halaxy Telehealth.
I support clients holistically by incorporating numerous approaches such as Attachment Theory, person-centred, Narrative Therapy, Cognitive Behavioural Therapy (CBT), Trauma-informed, mindfulness, Internal Family Systems, Gottman, and EMDR. The counselling experience is unique to each client. I prefer to work outside of the medical mental health model.
I am a registered Counsellor with the Australian Counselling Association (ACA). I have a clinical supervisor and undertake supervision and professional development regularly to meet my registration requirements. I have over 10 years of experience working within an Attachment Theory framework. Additionally, I teach professionals my Gentle Motherhood™ Framework. I specialise in supporting mothers through their postpartum transition, inner healing and parenting challenges. I have a background in Child Development, Education and Psychology through my Bachelor in Child & Family Studies and Primary Education, Master of Education Counselling, and Graduate Diploma of Psychology. I am also a registered Circle of Security Parenting facilitator.